FAQ
Questions, answered
Who can join?
Agents, affiliates, creators, influencers and distributors who want to work with AgeREcode, Cellora Beauty, Juventix or Peptide Protocol Portal. You choose your role and your brands when you sign up.
How do I sign in?
With your email address. We send a one-time sign-in link that expires in 15 minutes, so there is no password to remember.
How long does approval take?
Each brand's team reviews new sign-ups itself. You get an email as soon as a brand decides, and your sign-up page shows where things stand in the meantime.
How is a sale credited to me?
Five ways at once: a cookie on the brand's store, a click record written on our server, your code at checkout, a tie on the customer's account, and a stamp on the order itself. Clearing cookies or switching devices does not break the chain.
How long does a click count?
A click is remembered for 90 days. Once a customer has ordered, their account stays tied to you.
What if a customer later clicks another member's link?
The customer stays with the member who brought them first.
When do I get paid?
Your dashboard tracks your sales, your commissions and your growth, so you always understand your numbers. It shows every commission's status, from pending to paid, and a statement you can download.
What can I say about the products?
Each brand has rules for what can be said about its products. Ask the brand team before you publish a post you're unsure about.
Can I keep using Linktree, link.me or Beacons?
Yes. Paste your hub short link there; tracking happens at the hub, so it works the same.
Can I export my data?
Yes. Every click and every order downloads as a file whenever you want it.
I signed up but never got the confirmation email.
Check your spam folder first. The link expires quickly, so if it has, sign up again with the same email address.